Lead principle
Clarity over complexity
If a workflow needs a manual, it’s probably wrong. We design for the people who use it every day.
About PMD · Platinum Partner
Systems your team can actually run.
CRM setup, process optimization, and implementations that last — on HubSpot and beyond. Custom tools and AI when they earn their place. Based in Yerevan; delivering worldwide.
CRM
Pipeline & people
Workflows
Handoffs & rules
Software
Custom glue
Why teams choose us
Not the biggest agency. The one that makes the system make sense.
Built for the messy middle
You’re past spreadsheets, not ready for a six-month enterprise rebuild. We size CRM, process design, and automation to how you actually work.
Systems, not slide decks
CRM setup, process optimization, and implementation in real tools — HubSpot and beyond — plus custom software when the stack needs it. Clear milestones, durable delivery.
Direct access, long horizon
You work with the people who design and build — not a relay of account managers. Based in Yerevan, delivering worldwide — with AI and integrations aimed at systems that last, not short-term patches.
What we value
Principles we use on projects — not a poster on the wall.
Fit over fashion
We pick tools that match your stack and stage — HubSpot when it’s right, other platforms or custom build when they’re better.
Ownership over handoff
We don’t disappear after go-live. Diagnose, build, then optimize until the system holds.
Honesty over oversell
We’ll say when something is out of scope — or when a simpler fix beats a big project.
How engagements work
Clear stages — so you always know what’s live and what’s next.
Diagnose
We learn how your team works today — tools, bottlenecks, and goals — so the plan fits your business, not a template.
Build
We configure CRM, automation, and integrations with clear milestones — so you always know what is live and what comes next.
Optimize
We measure adoption and results, then refine workflows so the system gets faster and cleaner as you grow.
What clients say
Verified reviews from Clutch — real projects, real names.
“They combine strong technical expertise with excellent communication, ownership, and reliability.”
Tigran Sargsyan
Senior Product Operations Manager, Picsart
CRM scaling & automation
“They're a solution finder for every scenario.”
Ani Gharibian
Business Development Specialist, Prelaunch.com
HubSpot setup & automation
“They were terrific to work with. Everything we wanted, we got and more. We're already hiring them again and again.”
David Karapetyan
Managing Director, Arevera
CRM consulting & HubSpot workflows
About working with us
Practical answers — team, location, scope, and how we partner.
We’re based in Yerevan, Armenia — an Armenia-based HubSpot Platinum Solutions Partner — and we deliver remotely across EMEA, North America, APAC, and South America.
No. HubSpot is a core strength (Platinum Solutions Partner), but we also implement other CRMs and tools, optimize processes, and build custom software and integrations when that’s the better fit.
CRM setup, process optimization, and implementation in the tools your team runs on — plus automation, API integrations, and longer-lived products or systems when you need something built to last.
Most engagements start around $5,000+. Scope depends on CRM depth, process work, integrations, and whether custom software or AI-assisted workflows are in play.
Yes — where it earns its place. We apply AI to assist, score, summarize, and automate inside real workflows, with guardrails your team can run day to day.
As partners. We map how you work today, involve stakeholders early, and leave you with systems your team can own — not black boxes.
More from PMD
Partners, writing, and updates — when you want the broader picture.
Want a system your team will actually use?
Tell us how work runs today. We’ll map bottlenecks and a practical next step.